About us

ELEMIS is a skin wellness brand with an aromatherapist’s soul, an artist’s spirit, and a scientist’s commitment to results. We harness the power of nature’s finest actives, high performance delivery systems, and revolutionary technology. We create skin-friendly formulations that deliver clinically proven results you can see and feel.

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Backorders will ship in 28 days.
Return Policy

To return, please contact us at customercare.usa@elemis.com or call us at 1-855-235-3647. We are happy to offer a refund within 14 days of your receipt date.

Refunds:

We will refund you the cost of the products purchased.

We cannot refund any postal charges you incur to both deliver the item to you or to return the item to us, unless we have sent you the wrong items, or your order is faulty, damaged or not as described on arrival.

This website transacts exclusively in US Dollars ($) so all refunds will be made in US Dollars. If the payment method used to place the original order is in a different Currency to US Dollars the refund will use a variable exchange rate set at the point of refund.